Building unified accounting teams one person at a time
The old-school way of hiring from BPOs can feel a bit... off. Like, it's all about cutting costs and not really about the people doing the work.
Well, at TeamUp, we're shaking things up big time.
We’re proving that putting people first—and ensuring everyone is on the same team regardless of location— isn't just a nice idea—it's the way forward.
That’s why we’re on a mission to turn the whole BPO industry on its head by showing that when you actually care about your team, listen to them, and make them feel like they're really part of something special (which starts in the hiring process), magic happens.
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It turns out that when you treat your team well, it is also smart business. Because at the end of the day, happy teams are the ones that stick together and do great work for your clients.
It is time to go beyond “ethical hiring”
Here is the real problem with “ethical hiring.”
Most traditional BPOs in The Philippines hire ethically.
But, when you really dig into the experience of what BPO workers have to deal with on a regular basis, it feels like the BPO workers and their clients are both getting the short end of the deal.
The traditional offshoring BPO model isn’t about team building. It’s only about getting the work done at a cheap price without knowing their names or valuing the individual contributions of your offshore team members.
Here are some examples that are common among BPO workers.
Imagine working tirelessly and earning a bonus from your client, only for the BPO to pocket the money, and you never see a cent.
Your individuality. Your schedule. Your work autonomy. You are basically invisible to your BPO. No matter how hard you work, your contributions and your very presence are barely acknowledged.
The culture within a BPO leaves a lot to be desired. BPOs attempt to build their own culture, which often conflicts with the client companies' efforts. This dual attempt at culture-building creates confusion and dilutes any sense of unity and belonging among team members.
And then there's the extreme surveillance. You have to deal with long commutes, lock up your personal belongings, including your smartphone, and be monitored to the point where every minute of your day is accounted for. It's invasive, and if we’re honest, it feels a little like the plot of 1984.
Finally, what about the saga of the inescapable contract? Your client wants to hire you directly, and you are ready to move on, but your exit is blocked by a legal labyrinth and exit fees that cost more per person than the TeamUp flat recruitment fee.
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While all of this is technically legal and ethical, the concept of “ethical hiring” feels like a low bar.
At TeamUp, we’re aiming for something deeper than just ticking boxes on an ethics checklist.
We’re advocating for a unified work environment where people are seen, valued, and connected. It's about moving beyond the basic notion of ethics to foster a workplace that feels more human, more engaging, and genuinely supportive.
It’s not just talking about “ethical hiring” as a buzzword. It’s about creating a unified space for global team collaboration where everyone thrives together.
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We're setting new standards for what it means to truly look after your team.
